The good news is that you can learn the art of apology. Through the research and interaction with hundreds of individuals, counselor Dr. Jennifer Thomas and Dr. Gary Chapman, author of the revolutionary The Five Love Languages, have discovered five fundamental aspects or "languages" of an apology- Expressing regret
- accepting responsibility
- making restitution
- Genuinely repenting
- Requesting forgiveness
Paperback. 288 pages. |
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